Our Industries
Turning Challenges Into Opportunities
With Industry-Driven Expertise
At Paradigm, we believe every challenge is an opportunity for success. That’s why we approach each engagement as a true partnership. We combine our clients’ goals with our team’s deep and varied industry experience to solve problems collaboratively.
We know that choosing the right consulting partner, and the right consultants, is vital to your organization’s success. That’s why we match our consultants’ backgrounds and skills with the specific needs of your business. Our professionals bring a wealth of knowledge from a broad range of industries and apply that insight to deliver tailored guidance and actionable solutions.
Our teams bring valuable experience across a wide range of industries including Agriculture, Liquor and Gaming, and Education, and are ready to deliver tailored solutions wherever your business operates. No matter the industry, Paradigm is equipped to support your success with the experience that matters.
Core Industry Overview
Insurance
Paradigm has a long-standing track record of supporting insurance organizations as they undertake business and digital transformations – migrating off of legacy systems and adopting new technology, all the while managing disruption, complex regulatory environments, and changing customer service expectations. We bring depth in both the Group, Life & Health and Property & Casualty sectors, along with hands-on experience in the motor vehicle registration and driver licensing domains. Our consultants bring the right mix of insight and execution, with a practical approach to solving challenges across underwriting, policy administration, claims, finance, billing, and reporting. We work with some of the most trusted names in Canadian insurance to streamline processes, modernize core systems, and prepare their workforce and stakeholders for change, helping them fully realize the benefits sought from these large, complex initiatives.
Utilities
For over three decades, Paradigm has helped utility providers deliver reliable, modern services that meet the needs of today’s customers. Our consultants bring experience across electricity, gas, nuclear, water, hydro, and municipal services, working alongside clients to implement enterprise systems (ERP), improve operations, optimize service delivery, and navigate regulatory demands. We also apply our expertise in these highly regulated sectors to drive innovation and efficiency in areas where compliance and oversight are key. With practical insight and proven methods, we have helped our utility clients strengthen service delivery and build a stronger connection with the communities they serve.
Public Sector
Paradigm has proudly supported all levels of government for decades, helping to modernize services, increase transparency, and improve outcomes for citizens. We understand the realities of working within legislative, regulatory, and budgetary frameworks; and we know how to deliver results in complex, high-accountability environments. Our public-sector work includes deep involvement in public registries (vital statistics, land titles, licensing, and more) as well as regulated domains such as liquor and gaming, where public trust is essential. We support clients in modernizing legacy systems, reducing technical debt, and leveraging cloud platforms to enable sustainable, cost-effective transformation. Whether launching a digital-first initiative or planning for long-term change, we bring clarity, structure, and momentum to every engagement. Above all, we partner with government teams and ministries to build solutions that are efficient, equitable, and designed with the public in mind.
Healthcare
Paradigm is proud to support healthcare organizations striving to deliver equitable, high-quality care across urban, rural, and remote communities. Our work includes support for clinical systems across Acute, Primary, and Long-Term Care, along with experience implementing and integrating diagnostic systems, health registries, and the centralized infrastructure behind provincial electronic health records (EHRs) and electronic medical records (EMRs). We’ve helped modernize administrative systems, including medical claims platforms and patient-level costing tools, to improve efficiency and accuracy across the system.
In Canada’s complex health IT landscape, we specialize in integration and interoperability, ensuring that new and existing systems can securely communicate and share data. We also support digital health transformation at both local and provincial scales—helping healthcare clients adopt emerging tools like virtual care and telehealth, extend access to underserved regions, and enable better continuity of care. Whether implementing new systems or advancing long-term strategies, we focus on solutions that drive better long-term outcomes for patients, providers, and health systems.
Diverse Industry Experience. Proven Results.
Paradigm has partnered with organizations across many industries to deliver lasting results.
Connect with us to find out how we can support your business.